A 500 error indicates a server problem originating from your website’s server environment. This is one of the most common issues users face when working with Elementor.
Common Causes of Elementor 500 Error
Several factors may trigger a 500 error:
- Insufficient memory allocation – Elementor requires a minimum of 128 MB memory to function properly. If your website runs multiple plugins, we recommend allocating 512 MB. Insufficient memory can cause a 500 error.
- Third-party plugin conflict – If Elementor is not the only plugin on your site, other plugins may trigger the 500 error.
- Fatal PHP errors – Errors in your website’s PHP files can also lead to a 500 error.
How to Find the Cause
To resolve the issue, first identify its source. Check your website’s PHP error logs to pinpoint the problem. If you are unsure how to access the logs, contact your hosting provider. Once you locate the issue, you can submit a support ticket to Elementor.
Solutions
If the Error Appears on All Pages
- Back up your website – Always back up before troubleshooting. For guidance, see “Back Up Your Elementor Hosting Website.”
- Update Elementor – Ensure both Elementor and Elementor Pro are updated to the latest versions.
- Deactivate other plugins – Temporarily deactivate all plugins except Elementor and Elementor Pro.
- Reactivate plugins one by one – This will help identify which plugin is causing the conflict.
If the Error Appears on a Specific Page
- Go to the page showing the error.
- Click the arrow next to the Update/Publish button and choose Save as Template.
- Enter a name for your template and click Save.
- Navigate to Pages > Add New Page.
- Click the folder icon to add a template and select My Templates.
- Import the template you saved earlier.
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